Software Update
We are proud to announce RentCafé, our new web-based portal to streamline and enhance processes for applicants, participants, and owners. RentCafé offers faster, more efficient, and convenient services, reducing paperwork and processing times.
For your convenience, we will host essential workshops in person and online, available in Spanish and Vietnamese, to help you learn how to use the updated RentCafé software. Please scroll to see available dates and times and to sign up.
For urgent concerns or questions, please contact our customer service team in person or at (408) 275-8770.
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JUNE 20, 2025
The new Rent Café Portal provides direct access to Annual Re-examination information and the ability to upload documents, submit changes in income and family composition, in addition to requesting reasonable accommodation.
Registration codes are needed to sign-up for RentCafe. Registration letters will be provided to all current residents via mail. If you have any urgent concerns or questions regarding this matter, please contact our customer service team at (408) 275-8770.
We have upgraded to RentCafé, our new web-based portal to streamline and enhance processes for applicants, participants, and owners.
JUNE 20, 2025
Applicants can register for the Housing Choice Voucher (HCV) and Project Based Voucher (PBV) interest lists, in addition to now check the status of your application, review and update your information online.
If you have applied for the interest list, you will need a registration code to sign-up for RentCafe. Registration letters will be provided to all current applicants via mail in the month of June. If you have not received your registration code or have any urgent concerns or questions regarding this matter, please contact our customer service team at (408) 275-8770.
If you have NOT applied on any of the Housing Choice Voucher (HCV) or Project Based Voucher (PBV) interest lists, you may register and select “ I do not have a registration code” and create a new account.
JUNE 20, 2025
The new Rent Café Portal provides direct access to information such as Housing Assistance Payments and Inspections. Registration codes will be provided to all current Owners/Landlord via mail and email. If you have any urgent concerns or questions regarding this matter, please contact our customer service team at (408) 275-8770
Beginning in June, we will be introducing our new system called RentCafé. We'll keep you updated on how to access our new and enhanced portal.
If you have any urgent concerns or questions regarding this matter, please contact our customer service team at (408) 275-8770.
